INTERNATIONAL SHIPPING
At this time I do not offer international shipping. However, if you live outside the U.S and would like to buy a product, please contact me here or at [email protected] so that I can look into shipping in your area.
RETURNS OR EXCHANGES
If you wish to return, exchange, or get a refund for your purchase, please contact me here or email me at [email protected]
You have 10 days from the time you receive your item to ask for an exchange or refund. Please note, buyer is responsible for shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
LOST PACKAGES
If you have not received your package after 10 days please contact me. If your tracking number reflects it was returned back to me I can either send you a replacement* (based on availability of stock) or give you a refund (minus shipping fees) once I get back the item.
* Buyer will still have to pay shipping fees for a replacement.
Unfortunately, lost packages that state it has been delivered or mailed without tracking are out of my control. Please check with neighbors and contact your local postal office to have it resolved.
DAMAGED GOODS
If your item arrives damaged please take photos of the package outside and inside. I am not responsible for damage made by the postal service but every incident will be judged case by case and I may offer a replacement (based on availability of stock). Please contact me here or email me.
ORDER CANCELLLATIONS
If you wish to cancel an order, please contact me before an item as been shipped out. If your order has been shipped out, I unfortunately cannot cancel it, as the order will be in transit. However, after you receive the package, you may contact me to return it, and I can give a refund after I have received the returned order. Buyer is still responsible for shipping fees.